7.3 Using Mobile app and 3rd Party Applications with a Single Sign On System
Posted by Johan Isoz on 01 June 2017 03:01 PM
Using Mobile Apps and 3rd party applications with a Single Sign On System (SSO)
If you are an institutional user that uses an SSO to log into LabArchives, you must first acquire a password token to use for external applications.
These are the applications that are available.
Therefore, if you are required to select your institution and input your credentials to log in, you'll need to take extra steps to use our mobile app or any other third party application that uses LabArchives.
If, when you go to our login page, you simply use the Email/Password fields to log in, your institution is NOT using an SSO, and you shouldn't need a password token for the mobile app or any other partner/3rd party application.
If, when you go to our login page, you have to use the "Select my Participating Institution" drop-down menu at least once to log in, then your institution IS using an SSO.
If an iPad (or iPhone) user encounters the “The expires parameter is no longer valid",
Go to "Settings > General > Date & Time > Set Automatically" and turn it ON.
If you don’t have the “Set Automatically” setting, manually set the iPad’s current time to the correct time via
“Settings > General > Date & Time > Set Date & Time”.
You may also see this message if you have launched the internal browser and then left it open for an extended period of time. The token will have timed-out. To reset the token, simply exit the internal browser and then re-launch. This will reset the time token and thus enable the User to launch Safari from within the app.